Birchwood Spa Motel - Rotorua

6 Sala Street, Rotorua, New Zealandshow map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  39 reviews
Overview

The excellent 4-star Birchwood Spa Motel is a great place to stay in Rotorua.

This hotel is about 2.6 km away from Rotorua Museum. The property is set a 30-minute stroll from Rotorua center.

Guests can reach Birchwood Spa Motel from Rotorua airport within 15 minutes' drive.

Rooms

Birchwood Spa Motel offers 17 guestrooms appointed with complimentary Wi-Fi, satellite television, pay TV, a balcony and a microwave with all the sights of Rotorua within easy access. The rooms have a view over the garden. In-room self-catering facilities include an electric kettle, a dishwasher and a toaster.

Eat & Drink

Serving contemporary and healthy meals, Chapmans Restaurant lies in a tourist area, 200 meters from the venue.

A continental breakfast is served at the price of NZD 11 per person per night.  The hotel offers a full english breakfast at the price of NZD 16 per person per night. 

Services

The hotel offers free self parking, a storage room and a designated smoking area along with a business centre and a photocopier to respond to the needs of all guests.

Relax

The on-site spa facilities include a spa lounge and a Jacuzzi.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   17.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services
Shuttle

Paid airport shuttle

Spa and relaxation

Jacuzzi

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service

Dining

  • In-room breakfast

Business

  • Fax/Photocopying

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Jacuzzi

Room view

  • Garden view

Room features

  • Heating
  • Sitting area
  • Patio

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Electric blankets

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Good to know
Check-infrom 13:30-21:00FREECheck-out07:00-10:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Whakarewarewa Hot SpringsWhakarewarewa Hot Springs1700 ft
Whakarewarewa Maori VillageWhakarewarewa Maori Village700 ft
Te PuiaTe Puia2000 ft
Whakarewarewa - The Living Maori VillageWhakarewarewa - The Living Maori Village1000 ft17 Tryon Street Whakarewarewa Village
Te PuiaTe Puia1900 ftHemo Road
New Zealand Maori Arts and Crafts InstituteNew Zealand Maori Arts and Crafts Institute2400 ftHemo Rd
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Polynesian SpaPolynesian Spa1.4 mi
Red Stag Timber-Waipa Saw MillRed Stag Timber-Waipa Saw Mill1.5 mi
Sir Howard Morrision Performing Arts CentreSir Howard Morrision Performing Arts Centre1.6 mi
Rotorua Energy Events CentreRotorua Energy Events Centre1.6 mi
Rotorua SoundshellRotorua Soundshell2.0 mi
Rotorua International StadiumRotorua International Stadium1.7 mi
Rotorua MuseumRotorua Museum1.6 mi
Kuirau ParkKuirau Park2.2 mi
Rotorua Arts VillageRotorua Arts Village1.4 mi
Redwoods, Whakarewarewa ForestRedwoods, Whakarewarewa Forest1.4 miLong Mile Road
Polynesian SpaPolynesian Spa1.4 miHinemoa Street
Lake RotoitiLake Rotoiti1.5 mi RotoruaNew Zealand
Lake Tarawera\'s Hot Water Beach Lake Tarawera\'s Hot Water Beach 1.5 mi RotoruaNew Zealand
Rotorua MuseumRotorua Museum1.6 miOruawhata Drive Government Gardens
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Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.8 mi
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Reviews
8.4
SuperbBased on  39  reviews
  • 10.0
    Exclusive

    The Family unit was perfect for us

  • 10.0
    Exclusive

    Amazingly friendly and helpful staff as well as a very clean room where i felt i could relax in. Wonderful atmosphere and absolutely loved my time there.

  • 5.0
    Guest rating

    The one thing I liked about the Motel was the private outside spa pool that was full fence and covered. It was relaxing to soak in the spa after walking around the City or taking part of the adventures around Rotorua.

    The one thing I did not like about our experiences was that on arrival we were placed in the wrong room. I said to my partner that the room does not look like anything on the web site that I booked off. So we went down stairs and explained to the man what we saw on the web site and that the room we booked was not what we got. He said that it was. We explained again but in detail what the photos were on the site and he said that if we want that room we would have to pay an extra $10. I thought that it was rude for the guy not to listen to us and to say it’s only an extra $10 to pay for the bigger room with the spa pool. If it was only $10 why would he not make the only customers that were actually there happy and just give us the room without paying more money. Anyway my partner grabbed the laptop to show the guy what was on the web site. After that he said he was sorry and gave us what we booked. He added the next day, when we checked out that he would off argue with us until he was blue in the face if we didn't have proof of what we booked. This was all over a fee of $10 that he was not willing to pay to make some customer happy. This Motel will not be getting repeat business from us, and our experience will be spread though our friends and family as bad customer service.

  • 10.0
    Exclusive

    The staff were extremely friendly. The motel has storage space for bikes which is perfect for bikers. And it is so close to the Redwoods biking track. Comfortable and joyful stay!

  • 8.8
    Superb

    Proximity to conference/meeting and friendly staff

  • 7.8
    Fabulous

    The staff were extremely friendly and helpful. Location was quiet and accommodation was comfortable.

  • 6.2
    Good

    The location was quite central

    The manager wasn't very understanding - due to daylight saving the alarm clock in the room was not switched over which meant we had a late check-out.

  • 7.4
    Very good

    Conveniently placed for our bowling centre.We had stayed at the Birchwood some 2 or 3 years ago.

    Lack of clothes hooks in the bathroom , insufficient hangers. cramped tea making facilities.

  • 9.2
    Superb

    Friendly reception, loved the spa bath on the private patio.

  • 10.0
    Exclusive

    I found the staff to be very friendly and welcoming. Special requests were no trouble to them at all.Would definately recommend this establishment to other.

    The only thing I didn't like was that the room we had didn't have any cooking facilities in the room, but in saying that, the staff suppiled us with breakfast menus. The cooked food was delivered to our room piping hot, which was fantastic.

  • 8.8
    Superb

    The owners were very helpful and very pro families. we had a problem with our heater which was sorted immediately. The location is excellent especially for mountain biking, walking and its a quick trip into town

    The townhouse photos make it look twice the size that it actually is so was rather disappointed at how small it was on arrival, however it didnt stop us from enjoying our stay in rotorua

  • 10.0
    Exclusive

    Very convenient to attend a 3 day conference at the Distinction Hotel. Motel facilities superior to the hotel. TVs in bedroom and living area greatly appreciated. Thermal spa was wonderful. Wonderful staff.

  • 7.4
    Very good

    The room was warm and the bed was comfortable. Nice restful and peaceful place to relax

    our room shook any time a heavy vehicle drove by ordered a hot tub room and got a spa bath room preffered to go to the office and grab our fresh towels rather than someone coming into our room when we were out

  • 10.0
    Exclusive

    The clean and well-designed rooms, the management (Kevin and Connie), their way of dealing with customer over email and in person, the price, the proximity. Thanks to the owners Kevin and Connie.

    Nothing at all. It's such a perfect place to stay for budgeted fun.

  • 6.6
    Good

    It was available at short notice for 6 people.

    It didn't have a dishwasher and although the unit slept 6 people there were not enough chairs at the dinning table and the dinning table was very small. It is not a place that is suitable for a family.

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Highlights
8
SuperbBased on  39 reviews
Good to know
Check-infrom 13:30-21:00FREECheck-out07:00-10:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby